AT&T Customer Support Representative

Company: Tidal Management
Location: Pembroke Pines
Posted on: July 12, 2025

Job Description:

Tidal Management is seeking a tenacious AT&T Customer Support Representative to join our dynamic team! We are a rapidly growing sales firm in the Fort Lauderdale area that works alongside prominent clients in the telecommunications industry, including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and top-tier service. As we continue to represent tech giants and expand our footprint throughout the East Florida region, we are thrilled to add a new AT&T Customer Support Representative to our team. The Role: The AT&T Customer Support Representative works directly with our clients’ local customer base to create brand awareness and identify products or services that meet their needs. The role of the AT&T Customer Support Representative is to display the highest level of professionalism when answering customer questions, addressing concerns, and recommending products or services to customers. For this reason, we are seeking candidates who are driven, personable, and committed to delivering top-tier customer service. Responsibilities: Engage with customers in a given territory to educate them on the telecommunications products and services offered by our clients. Establish and maintain relationships with consumers to encourage repeat business and drive sales. Keep up-to-date with the latest telecommunications technologies to provide accurate information to customers. Inform customers of ongoing promotions, bundled packages and promotions, and special deals. Confidently address and resolve customer objections and concerns, demonstrating product value and tailoring solutions to customer needs to close sales effectively. Present ideas to the AT&T Customer Support Representative team for product improvements or new sales tactics based on customer interactions and market trends.

Keywords: Tidal Management, Country Club , AT&T Customer Support Representative, Customer Service & Call Center , Pembroke Pines, Florida